We are currently looking for Membership Account Administrators to join our fantastic team at our modern national head office in Shirebrook, Mansfield working with our Everlast brand.

Reporting to the Membership Account Manager you will be the first point of contact for club support and external clients, so if you have a passion for administration and exceptional customer service this could be the job for you!

• 20% discount across all facias
• Frasers 1000 bonus scheme
• Monthly Frasers Champion - winners get double their salary for the month

To manage corporate and rental accounts by processing payments and recovering outstanding fees on behalf of Sports Direct Fitness and Everlast Gyms. You will work both independently and as part of a team, liaising with parties such as our Fitness clubs, and internal departments within our Head Office to ensure that processes and procedures run smoothly throughout the business.

• To assist with the management reports and data analysis.
• Ensure confidential records and financial information are kept private and secure.
• Managing rental PT, licensee, swim hire, studio hire and corporate accounts, creating agreements and recover any outstanding monies owed.
• User support and training for the day-to-day operation of the leisure management systems used by the company. Dealing with incidents and changes and escalating to third parties where necessary.
• Enhanced club and IT support for process and system investigations.
• Assist in system upgrades and new developments to the leisure management system

• Excellent written and verbal skills
• Working under pressure and to tight deadlines, dealing with high volumes of queries.
• Excellent PC literacy and a working knowledge of Microsoft packages
• Creating and implementing procedures
• Feel comfortable using multiple different programmes

The application journey -

• Initial Screening with the Recruitment Partner
• First Stage Interview - Via Teams - Getting to know you
• Final Stage Interview - Onsite with a small task

This is a full time role of 40 hours per week