Broughton Hotel (Milton Keynes) Hours Per Week 45 As a Team leader apprentice, you'll lead by example making sure the team have everything they need so the shift runs like clockwork! You'll make sure the team maintain high standards and that our customers are kept happy.

Join us at Hungry Horse, where the drinks are always flowing and the plates are piled high, our pubs bring families and friends together. From footy days to family time, a swift drink after work, to a quarterly pool tournament - there's always something going on. Beyond our delicious food and drink, we also love to serve up community spirit by getting behind the causes that matter most to our customers.

We're all about rewarding our teams hard work, that's why...
You'll receive a competitive salary, pension contribution as well as:
The chance to further your career across our well-known brands - As one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
Discount of 33% for you and 15% for your loved ones on all of our brands - so you enjoy your favourite food and drink at a discount.
Wage Stream - Access your wage before payday for when life happens.
Retail discounts - Receive up to 30% of at Superdrug, exclusive discounts with three mobile along with many more...
Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. - so you can enjoy a weekend away without breaking the bank
Free employee assistance program - Mental Health, well-being, Financial, and Legal support because you matter!

As a Team leader apprentice, you will...
Provide customers with a heartfelt and memorable experience each and every time they visit
Deputise the management team and resolve any issues that arise in their absence
Help organise and coordinate the team during a busy shift making sure everything runs like clockwork.
Making sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

What you'll bring...
A great eye for detail, making sure every pint is poured to perfection
A role model to the team on giving great service and making sure every customer receives a warm welcome
An ability to think on your feet and adapt to whatever challenges arise during a busy shift
A positive can-do attitude to and real team player

What your apprenticeship includes
A mixture of face to face and skype/phone catch ups every 4 - 6 weeks to discuss feedback and progress
A mixture of on and off the job training, including workshops and webinars
Reviews every 12 weeks with your Line Manager and apprenticeship Trainer
The chance to get Functional Skills in English and maths (if you don't already have GCSE)
A Hospitality Team leader Apprenticeship Qualification once you have completed the 15 month programme Skills Required
Previous FOH experience
Hospitality experience
Strong communication skills
Ability to work under pressure in a fast paced environment
Organised multitasker
Good team work ethic
Creativity and imagination for food presentation
Personal Qualities
Passionate about developing your skills in the hospitality sector
A willingness and desire to learn
A smart and tidy appearance
Tact and diplomacy for dealing with demanding customers
High standards of cleanliness and hygiene
A flexibility to work weekends and evenings
Reference Code VA/235632 Address Milton Keynes Start Date 28/06/2023