Summary:

This Programme Manager (PM) /LTSA/ role will be directly responsible for the successful commercial and technical delivery of Service Agreements (LTSA / LTPM). Some other transactional projects in the area might be assigned.

A strong technical understanding of heavy duty equipment maintenance and strong commercial understanding is needed to be successful in this role.

The role includes overall site management functions and overall responsibility for site based work. The PM is responsible to providing a safe, on schedule and on budget maintenance projects in a long term maintenance programme. The PM will implement local Health and safety (H&S) requirements and corporate Quality, Health, Safety and Environmental (QHSE) procedures in accordance with industry best practice.

As the customers point of contact with MPW you will manage all internal resources across numerous departments to achieve the aims of the Contract and satisfy the customer’s maintenance requirements. This includes, but is not limited to, the coordination of all internal and external resources required to successfully execute complex maintenance periods, Hot Gas Path Parts (HGPP) Repairs and any required additional services.

The role is generally for the management of SALTEND LTSA however, additional projects may also be assigned

Job Description:

• 
  Act as main point of contact point for client and as customer ambassador in MPW group.
• Overall responsibility of all aspects of onsite operation and outage management.
• For those cases where SSD and/or Project Engineer is assigned, to act as their line manager.
• Work closely with the customer and MPWMPW E-UK Commercial department to develop and understand the contractual requirements in a charging energy market.

For outage planning

• Creation of the work scope documents for every outage

• Leader the pre outage check list and support FS back up office to prepare the outage planning deliverable
• Leader the outage planning in front of the customer and vendors.
• Act during unplanned outages or minor outages as OPM

Support commercial department and front office for arranging the operations:

• Provide support to MPW E-UK commercial department for proposal development.
• Support customer/internal negotiation and implementation meetings as required.
• RFQ, Quotations, arrange PO’s with Commercial Department, check invoices
• Develop cost estimates for Gas Turbine, Generator and Steam Turbine service proposals.

Engineering support to the assigned site

• NCR / OR / RFA creation during the operation
• Resolution, when possible of the technical NCRs
• Root cause analysis support from site to the CSE team

Support of the RUI process by CSE

• Quality management / health and safety management.

• Align quality management with the customers
• Leader of AFI along the project execution (operation and outages)
• Support the development of quality vendors to support the service mission of MPW E-UK by seeking quality service organizations that can contribute to the requirements of MPWMPW E-UK.
• The production of documentation is a key activity; this will include Method Statements, Risk Assessments, Technical information, quotations, and reports

• 
  Support the functional organization by enhancing the function process and developing the internal resources.
• Effectively report all the issues related to the project to the entire MPW group as stated in the company procedures.
• Correspond at all levels with internal and external departments in order to manage all customer related issues.
• Work with the Commercial Manager to ensure that all commercial activities related to the Contract are carried out in a professional and timely manner
• Handle day-to-day customer interaction and the day-to-day commercial and technical issues of projects.
• If applicable manage the duties and responsibilities of Project Engineer and/or SSD, but specifically during outage preparation, outage execution, and post outage phase.
• Participate and contribute to the development of the OEM business Including Gas Turbines, Steam Turbines and Generators.
• Act as technical project coordinator for the bidding process where it is identified that PM will lead the process from a technical point of view. This role is not exclusive and will be shared with all members of the PM team.
• Multiple projects may be assigned; workload will be balanced and actively managed by Line Managers
• Line management of Project Engineer / Site Service Director, ensuring timely completion of appraisals and identification of potential training needs.
• Responsible to inform internal Engineering departments if the customers have technical problems, arrange the resolution and present the technical and commercial solution to the customer.
• Temporarily responsible for the duties of the Front Office General Manager & other PM’s in case of their absence, with regards to assigned Contract / Project.
• Profit & Loss (P&L) responsibility for assigned projects
• Support the wider PM team during planned and unplanned outages, attending site and assisting the management of their outage
• Support the Quality Management System (QMS) establishment and continual improvement for the related Programme Management related structure and procedures.
• Support the Programme Management departmental development strategy as laid out by the PMD.
• Any other duties as may be required in the scope of your role

Person Specification:

• 
  Education: relevant degree e.g. BSc Engineering
• Proven experience in the power generation industry and in the management of Power Plants.
• Leadership and direct line management experience
• Skills and Knowledge:
  • Fluency in business English (Essential)
  • Basic Knowledge of Accounting, Finance, Logistics and Administration.
  • High level knowledge of MS Office (Word, Excel, PowerPoint and Project)
  • In depth knowledge of processes relating to power generation
  • Skills and knowledge and experience in Project Management (essential)
• Strong oral and written communication
• Strong skills in leadership, persuasion and diplomacy
• Understanding or experience of working for an international organisation, knowledge of Japanese language and/or culture would be an advantage
• Ownership and responsiveness to customer problems
• High standard of integrity and dependability
• Willing to work out of hours and weekends to support the resolution of emergency issues as and when required

Core Values:

The successful candidate must be able to demonstrate the below core values:

• Creativity & Innovation.
  "Thinks outside the Box", Receptive to Change, Creation and Exchange of Ideas across borders, teams and levels and initiating/implementing something new.

• Humility & Empathy.
  Modesty, Receptive to Feedback & Compassionate.
• Passion & Effort.
  Dedication/Commitment, Excitement, Hard-work, Move Outside of Comfort Zone and Having fun at work.
• Discipline & Patience.
  Consistent, Quality-focused, Reliable, Resilient, Determined and Never Give Up Attitude
• Accountability & Responsibility.
  Decision-Making, Integrity, Takes Responsibility, Learns from and does not repeat mistakes.
• Forwarding Thinking & Working as One. Customer focused, Thinks about the future, Works in