At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - To enable our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies.

Alongside clinical research through our PPD® clinical research portfolio, our work in Accelerated Enrollment Solutions optimizes each step of the patient journey in clinical trials, such as securing sites and recruiting patients, allowing for more patients to participate in clinical research. Your determination to put patients at the heart of every decision will improve health outcomes that people and communities depend on - now and in the future.

This is a challenging but truly exciting opportunity to join our Synexus research site in Hexham as a Site Manager!

Working Monday to Friday, 37 hours a week, the Site Manager is responsible for providing overall leadership, strategy and accountability for the efficiency, quality, operational performance of the site.

At AES we hire the best, develop ourselves and each other, and recognize the power of being one team. We offer continued career advancement opportunities, award winning training and benefits focused on the health and well being of our employees.

Key roles and responsibilities of a Site Manager are:

• Understands clinical research systems and processes, regulatory processes in clinical research and the importance of having the patient at the centre of what we do.
• Business strategy, planning and development - agree, sustain and improve KPIs vs commercial objectives, maximising site growth opportunities. Resource planning & forecasting to ensure that site delivery is maintained.
• Provide operational support & cross collaboration, across the UK sites, to ensure business continuity and share best practise.
• Deliver on revenue and profit targets - Lead, engage and motivate direct reports to achieve monthly targets. Manage and control costs within agreed budgets and authorisation levels through site management structure, driving best practice.
• Performance management & leadership of the site - Lead, coach, empower and inspire site teams, ensure all team members have clear accountabilities/expectations.
• Ensure that all clinical and personal training objectives are met including the oversight of training plans, on-boarding processes and the continuous revalidation of core skills.
• Implement best practice and process improvement initiatives at site level.

• Manage performance proactively in line with company policy.
• Client customer Service & satisfaction - Drive achievement of Synexus and Sponsor quality objectives ensuring effective and efficient best practice processes, procedures and documentation to aid delivery and meet customer requirements.
• Business development & growth - Maximising on site marketing & brand awareness opportunities.
• Site Quality Compliance - Ensure overall compliance with company quality framework, legislation, guidelines and international standards.
• Personal development - Ensure knowledge with regards to clinical research and business management is kept up to date with reading and attending relevant training.
• Patient customer service - Ensure a safe, friendly experience for our patients, in line with company values with a focus on clear communication, dignity, privacy and safety.