Controller Job at Amey plc, Stoke-on-Trent

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Job Description

Your New Role

We have a fantastic opportunity for an Operational Controller in Stoke-on-Trent. As an Operational Controller, you will be responsible for the planning, coordination, and control of Amey's operational activities in Stafford. You will be responsible for ensuring that our services are delivered efficiently and effectively, and that our clients are satisfied with the quality of our work.

Your key responsibilities will include:


  • Managing the daily activities of highway operatives against programmes, including direct contact with stakeholder when appropriate, in line with agreed timescales and in accordance with SLAs & commercial contracts
  • Co-ordinating with supervisors in the event of on-site issues
  • Review, suspend and reject jobs on Works Management systems
  • Permitting works in line with NRSWA and national guidance
  • Schedule & co-ordinate emergencies

The standard hours of work are Monday to Friday - 7:30am till 4pm, flexible hours, with a minimum of 2 days on site.

Work-life balance and flexibility are key for our success. We empower our people to make choices that are right for them, with hybrid, part-time and flexible work patterns. And with a network of offices across the UK, we’re open to discussing working options that suit you.

To be considered for this role, you will need to have:


  • Excellent analytical and problem-solving skills, with the ability to identify issues and develop effective solutions.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients, stakeholders, and colleagues.
  • This is an exciting opportunity to join a dynamic and growing organisation, and to make a real difference to the lives of people in Stafford. If you are passionate about delivering high-quality services and are looking for a challenging and rewarding role, we would love to hear from you.

What we offer you

When you join us, we can offer flexibility, career development, a choice of benefits and support that help you through all life’s ups and downs. It’s the reason why Investors in People put us among the top 1% of employers and we have a competitive reward and benefits program.

  • Career Development - Exceptional development and progression plan
  • Pension – Generous Pension scheme which we will contribute to
  • Holidays - Minimum 24 days holiday + Bank Holidays
  • Choices - Our flexible benefits scheme is tailored by you, including buying additional annual leave, cycle2work scheme, charity giving and gym membership
  • Save with Amey - Our online voucher portal gives you access to thousands of discounts from leading retailers to help you save on shopping, days out, or nights in. It includes healthcare, free GP service, dental vouchers
  • Social Value - You’ll get 2 Community Involvement Days each year to volunteer for a charity of your choice and further opportunities to support fundraising initiatives

We embrace difference and support individuals to work in ways that work best for them.

We are committed to working sustainably and by working in partnership with the communities we serve, so people and the planet are protected.

At Amey, you have freedom to perform because we know if nothing holds you back, together, we can be extraordinary.

Who is Amey?

  • We are at the heart of modern Britain, helping the economy to grow by designing, maintaining and transforming the nation’s strategic assets.
  • Our 11,000 people are behind the critical services the country relies on every day.
  • Our unique engineering and operations experience, together with data driven insight from our consulting business, delivers better results for our clients.
  • We are trusted partners of Government – both national and local – managing assets and complex projects that are vital to the sustainable growth of the country.

To find out more take a look at our website www.amey.co.uk

Application Guidance

Amey is committed to Inclusion and Diversity. We welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation or age.

Please contact our recruitment team at peopleservices@amey.co.uk to discuss any access needs and reasonable adjustments that may be required at any point during the recruitment process.

We reserve the right to close this vacancy before the closing date should we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Apply today – We are excited to hear from you!

What makes this role unique?

You will manage the daily activities of gangs/operations against programme, including direct contact with gangs when appropriate, in line with agreed timescales and in accordance with SLAs and commercial contract.

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