Customer Service Representative Job at TRCGroup, Brighouse

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Job Description

Customer Service Associate -
IMMEDIATE START AVAILABLE - £22,500 – 8am -5pm Monday to Friday - 27 + stat holidays - 5% Yearly bonus - Company pension – High Street Discounts - Onsite parking.
The Company
Our client is a globally operating company focusing on custom industrial and manufacturing consumables. A leading business well known in their sector and continuously expanding.
The Role
Your role as a customer service and internal sales advisor is to work as part of a multi-skilled Customer Care & Internal Sales Team engaging with Customers via inbound phone and email contact handling Quotes, Sales Orders and general sales and customer service enquiries. Also engages with Customers via outbound contact campaigns to generate new sales orders and/or leads.

What you need:
  • To be the first point of contact for our clients, either via phone or email
  • You MUST have Customer Service/Call centre experience and have a sensitive and resilient character - you will have to have the right nature to deal with vulnerable customers
  • Must be proficient in Microsoft Office (especially Excel and Outlook
  • A solid grasp of numeracy and literacy is essential.
Benefits
  • Life Insurance
  • Employee referral schem
  • Colleague of the Year Schem
  • Length of Service Award
  • Cycle to Work Scheme
  • Dress down Friday

Customer Service, Customer Care, Customer Relations, Client Relations, Call Centre, Accounts Associate, Administrator, Coordinator



About TRCGroup:

We break the mould when it comes to recruitment agencies. With a straight-forward approach, we know how to get results for both our candidates and clients. As a multi-vertical recruitment agency, we source candidates for both temporary and permanent contracts across a range of disciplines.When you choose to work with The Recruitment Crowd, you’re choosing a team of devoted recruitment consultants who will only find the perfect fit for you.So if you’re looking for a recruitment agency in Leeds that provides a reliable service and trusted advice, The Recruitment Crowd have you covered. As far as recruitment agencies go, we’re a bit different! We’re friendly and talented and know our stuff!A job shouldn’t be a drag and that’s why we listen to individual candidate needs and match them perfectly to our clients. We invest in every candidate, addressing individual goals to ensure everyone comes out on top. That means reliable, professional, no bull recruitment.

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