Who are we?

Thames Water is the UK’s largest water and wastewater company. We make a daily difference to our 15 million customers by supplying 2.6 billion litres of water through 32,000 km of pipes, keeping taps flowing and toilets flushing.

At Thames Water, every one of our actions, big and small, matters every day. Water is essential to life, so our business is always open.

What you will be doing?

Emissions to water are regulated by the Environment Agency by means of Environmental permits. These permits require treated effluent flows to be constantly monitored, and the data reported to the Environment Agency. These permits also require monitoring and reporting of intermittent discharges, for spill event frequency and duration (Event Duration Monitoring).

As part of the Flow and Event Duration and Monitoring (EDM) team you will help to ensure that the Company has all the necessary flow and EDM monitoring in a place where needed by environmental statutory requirements, and that data is accurate, reliable, and readily available. You will also make sure that MCERTS certification requirements are met, documents kept up-to-date, and any actions identified tracked through to completion.

Acting as a subject matter expert for Flow and EDM compliance you will support the business by answering technical queries, attending key working groups and ensuring relevant information is interpreted and disseminated to the business.

What will this role involve?

• Analysing and interrogating Flow and EDM data to look for trends, abnormalities, and inaccuracies.

• Coordinating and collating all necessary information and documentation to support the assessment of our environmental performance against environmental permits.

• Ensuring Flow and EDM data is accessible, up to date, and communicated across the business.

• Validating data with operational colleagues to ensure accuracy.

• Producing reports to inform compliance related activities, as and when required.

• Responding to stakeholder requests for data and understanding the context of this data and what it means for our compliance position.

• Building strong working relationships across business units including operations, asset management, engineering, and strategy & regulation.

We’re looking for you to:

• Preferably educated to Degree level (or equivalent) in a scientific or environmental discipline and proficiency in the use of software packages (MS Office & Excel, PowerBI).

• Experience is desirable in an environmental discipline, for example, flow and EDM, environmental permitting or environmental compliance, but also important, is the ability to understand and interpret regulatory requirements about data assessment.

• You will need to have a high level of attention to detail and the ability to analyse and interpret data so as to understand what it is showing.

• Experience in stakeholder/regulator engagement.

• Excellent communication and relationship-building skills are essential.

• This is a hybrid role that would involve a mixture of working from home or Thames Water.

What’s in it for you?

This role will be a high-profile role across the whole of Thames Water and will provide the successful candidate a great insight to the whole of Thames Water as a company.

We’re proud of the positive ways of working we’ve adopted during the pandemic, creating a more flexible and dynamic environment so all our colleagues can thrive. For our office-based roles we’re moving to a hybrid approach with various options across working from home, office and our sites.

Our competitive salary package includes an excellent contributory pension, 26 days holiday per year increasing to 30 with the length of service and a wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.

Thames Water is a dynamic, rewarding and diverse place to work, with opportunities around every corner. If you join our team, you’ll enjoy a fulfilling career and flexible working arrangements.

We’re also proud to embrace and promote diversity and believe that creating a workforce that reflects the communities we serve will help us to thrive. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process.

Find out more about working at Thames Water

We deliver life's essential service so our customers, communities and the environment can thrive. This means, when a crisis happens, we all rally round to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an Ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and a earn bit of extra money along the way.

Disclaimer: due to the high volume of applications we receive, we may close a vacancy earlier than the advertised date. This is so we can manage all the applications properly and give candidates a positive experience. Once closed, we can’t consider any further applications, so please submit your application as soon as possible to avoid disappointment.