About Us

QuintEvents is the industry-leading provider of Official Ticket and Hospitality packages to many of the world’s most prominent sports and entertainment events. Our innovative programs enable those properties to expand fan experiences and corporate client entertainment opportunities in a way that reflects the quality and prestige of those brands.

Our portfolio includes 20+ official property partnerships including, Formula 1® (f1experiences.com), the NBA (nbaexperiences.com), the Kentucky Derby® (derbyexperiences.com), the Detroit Lions (lionsexperiences.com), Chicago Bears (chicagobearsvip.com), Green Bay Packers (packersexperiences.com), The Pro Football Hall of Fame (hofexperiences.com), Barrett-Jackson (barrettjacksonvip.com), MotoGP™ (motogppremier.com), and many more.

Our Culture

Progressive. Innovative. Fast Paced. Optimistic. Collaborative. Giving. Fun.

The Role

As an Event Coordinator, your contribution to the organization will be to ensure events, and the process around them, run smoothly and seamlessly. You will bridge the gap between teams and stages of customer experience to ensure a stellar experience throughout.

Responsibilities

As the Operations Event Manager, your contribution to the organization will be to ensure an above and beyond experience for clients at events. You will build, manage and execute to all aspects of the event process including initial planning, budgeting and inventory, logistics, and client satisfaction. You will do this by:

• Managing Events Onsite. Ensuring participating team members are fully informed of event details and their roles/expectations; Providing training and direction to onsite staff. Interacting with the client throughout the event to ensure their experience is all they expected and more; Acting as the primary point of contact and first point of escalation for all client facing elements.
• Coordinating Event Logistics. Obtaining appropriate permits, licenses, and vendor contracts associated with an event; Coordinating with vendors to ensure all services are provided in accordance with the contract (i.e. hospitality, hotels, transportation); Leading and assisting staff in managing all on-site logistics such as running check-in tables and ensuring transportation.
• Planning with other Event Managers and Director of Operations to determine onsite staff needs; Working closely with Client Services team for all onsite details and the plan for communicating to guests; Setting team objectives and prioritizing tasks to ensure program delivery and execution of event.
• Tracking and assessing event success and bringing creative solutions to improve on-site delivery efficiencies and effectiveness; Identifying opportunities in all facets of the client experience to create efficiency, grow our customer base, and to otherwise elevate our services, processes and interactions with clients; Being an outspoken contributor to the team, thinking outside the box and driving change.

Requirements

Education and Experience

• 4+ years progressive experience in event planning and management
• 2 -3 years most recent experience related to hospitality and/or event management industry
• Proven track record of effective project management
• Bachelor’s degree in Hospitality Management, Business, Marketing, or related field, or equivalent business experience
• Strong computer skills, ideally with experience using Excel and Salesforce or other CRM type software

Skills/Abilities

• Work with a sense of urgency for goal achievement
• Multi-task in a fast-paced environment
• Have a results focus in all you do
• Have a strong ability in idea generation
• Innovative and creatively problem solve
• Build strong rapport and relationships
• Be focused on achieving results
• Have a problem solving orientation
• Be action-oriented and somewhat collaborative in decision-making
• Have quick decision making ability in response to changing conditions,
• Be Persuasive, Influential, and can effectively stimulate others to action
• Have directive leadership to assure business results are achieved
• Delegate details as necessary, with follow up on timeliness, quality and accountability for results

Physical

• Prolonged periods sitting at a desk and working on a computer