Host/hostess Job at First Call Contract Services Limited, London / Gatwick Airport

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Job Description

FirstCall Aviation is hiring……………

  • Exciting career move
  • Airport Work Opportunity
  • Permanent positions

We are excited to offer yet another opportunity at Gatwick Airport as an Immigration Host.

The main aim of the role will be to assist and guide all arriving passengers to present themselves to the UK Border as quickly and efficiently as possible.

Main Duties:

  • Manual completion of each queue time onto the daily queue time report. To assist and guide all arriving passengers ensuring they are processed through the correct channel depending on the document they possess or their port of last departure.
  • To assist all eligible passengers on the electronic passport gates or through to the referrals desk where passengers are refused on E passport gates.
  • To Identify and guide all passengers that require assistance down the Assistance Lane to get them processed by the relevant UK Border Force Officer.
  • Continuous monitoring of the E passport gates which should not be left unattended at any time.
  • Manage the barriers in the uni-feed ensuring they are pulled at the appropriate times in order to maintain the flow to the queuing system. Barriers should be undone when needed and extended when required.
  • Support the Team Leader in any decisions or changes that are implemented.
  • Provide feedback on operational issues and processes to help improve performance. Ensure that equipment provided is maintained, allocated and used correctly.
  • Be flexible with shifts as per the needs of the business.
  • Record queue times on the relevant queue time report.

To be successful in the role, you will need:

  • To be able to communicate with people at all levels
  • To be of a pleasant nature and approachable
  • To multitask and remain calm during busy periods of presentation
  • Airport experience an advantage but not essential

Shift Pattern:

4ON 4OFF

  • 06:00-16:30
  • 16:30-03:00

4EARLIES – 4OFF – 4 LATES – 4OFF

You will also need:

  • Full Airside pass for LGW

Uniform:

  • Black trousers/skirt
  • White plain shirt
  • Black jumper/cardigan
  • Black smart shoes
  • HiViz (provided)

To get your journey started:

  • Call us on 0330 094 7588 or 01784 464464
  • email us your CV
  • text LGW IMMIGRATION HOST to 07825728745

Your application will take 2 to 4 weeks to process including your security checks from the date of interview.

First Call Aviation is a premier brand in aviation recruitment – speak to our professional consultants who have been in the front line of Aviation to start your journey.

#Recruit #Screen #Train

First Call Aviation is a specialist division of First Call Contract Services Limited

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