MUFG Investor Services provides asset servicing solutions to the global investment management industry. Leveraging the financial and intellectual capital of MUFG – one of the largest banks in the world with $2.8 trillion in assets – we provide clients access to a range of leading solutions from fund administration, middle-office outsourcing, custody, foreign exchange, trustee services and depository to securities lending and other banking services.

With a diverse and dynamic network of offices across the globe, MUFG Investor Services provides challenging and rewarding careers. We achieve this by offering continuous learning and development, collaborative teamwork environment, promotion of work-life integration, and exposure to a wide variety of work.

Imagine your future at MUFG Investor Services where you can grow professionally, in a diverse and inclusive workplace that rewards your contribution.

As a key member of the HR team, you will act as a key point of contact for employees and managers providing HR support on all aspects of operational HR, across Europe & APAC and other global locations. You will deal with all aspects of the employee lifecycle and also support global HR projects.

Role & Responsibilities

• Act as a key subject matter expect, managing user queries and managing changes in the company’s HR systems
• Support both HR project and People System BAU (business-as-usual) activities
• Gain a thorough and comprehensive knowledge of existing HR Systems landscape and related processes across the whole Human Resources Team.
• Support the development of integrations from the Company’s HRIS (Sage People) to other downstream systems
• Support the further development of the Company’s ATS (SmartRecruiters) systems.
• Adhere to and enforce a thorough change management process for all HR System developments from end to end.
• Be the HR system lead in supporting any HR project implementation to ensure technical requirements and integrations are understood & applied.
• Support the HR Data Insights team in delivering standard reporting and champion data quality across the HR systems.
• Review the efficiency of HR System processes from a time and effort perspective and recommend improvements accordingly.
• Regularly report on effort spent on different activities (both projects and BAU) performed by the role.
• Work with the HR team to assess and develop HR system solutions based on department and business need.
• Work with technology teams in investigating further opportunities for HR systemization and automation

• Third level qualification in IT/Computer Applications/Technology or Human Resources or relevant on the job-experience

Essential

• 3- 5 years as a Business Analyst in HR and Payroll space
• In-depth and practical system architecture knowledge of HR Systems and processes
• Hands-on experience in HR data analysis
• Proven track record of delivering HR system BAU changes and projects (e.g. break-fix, enhancement, system integration and brand-new system introduction)
• Excellent analytical skills, organizational skills, documentation skills and attention to detail.
• Analytical thinking and ability to understand and interpret information.

Desirable

• Experience of Sage People, Smart Recruiter, PBI, Saba, Culture Amp
• Experience of multiple system integrations and concurrently implementation
• Computational skills including excel and/or PBI
• 1st and/or 2nd line HR system support
• Experience in HR data loading, HR data conversion, HR reporting creation and/or HR system development
• Experience in HR process analysis and HR process improvement project
• Exposure to one full-cycle end-to-end HR system implementation, preferably from the financial sector
• Exposure to HR shared services centre or similar HR operations, preferably from the financial sector
• Exposure to any best practice methodology (e.g. Agile, Scrum, PRINCEII, SDLC, etc.)

At MUFG Investor Services, we are exceptionally proud of our approach to Hybrid Working. It enables the flexibility to thrive from wherever our employees work and, stay connected to their team and our culture. When we make Hybrid Working plans, we get to know the individual and pride ourselves in underpinning all our decisions with fairness and consistency.

MUFG Investor Services provides all of its employees with an extremely attractive compensation package. In addition to base salary, there is a group medical insurance scheme, group pension scheme, reimbursement of professional subscriptions, paid holidays and assistance towards gym memberships.

We thank all candidates for applying; however, only those proceeding to the interview stage will be contacted. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only to provide an accessible candidate experience.

MUFG is an equal opportunity employer.