Inbound Customer Service Advisor - WFH Job at Adecco UK, Birmingham

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Job Description

Fed up with the commute to the Office? Would you like to be free of morning traffic jams and evening rush hour? We have the role for you!! We are offering full time opportunities working from home!

Do you have a passion for excellent customer service and enjoy helping people? Are you looking for job security and career opportunities working for a leading provider of outsourced customer services solutions? Do you enjoy great job satisfaction, ensuring customer needs are at the heart of your interactions and that all queries are positively resolved?

If you answered yes to all of the above, we want to hear from you today!

Adecco are working in partnership with Serco to recruit candidates to work for the prescription pre payment certificate line or the Healthy Starts line from the comfort of your own home.

The role involves taking in-coming calls from the general public with regards to all manner of queries around their vaccinations. This is an open ended temporary position, with no defined end date. The opening hours of the Helpline are 9am - 5pm Mon - Fri, 9-1 Sat, and you would work a 37.5 hour shift pattern across these opening hours.

Packages includes:
  • An amazing 33 day's holiday
  • Potential to secure a permanent role offering excellent career potential and progression.
  • Benefits Scheme to include online shop discounts, gym membership, eye care vouchers and much more
  • Well-being benefits
  • A great starting hourly pay rate of £10.42
We're eager to hear from candidates who have a passion for helping others and are confident on the telephone taking inbound calls.

To be eligible for this vacancy you must have your own device equipped with Windows 10 and Microsoft teams.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy

To speak to a recruitment expert please contact Sarah Yates

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