People Operations Manager

About the department

The People & Organisational Development department is a newly established team who work to ensure staff are both committed to and equipped for achieving Goldsmiths’ strategic objectives. Playing a key role in supporting positive cultural change, our vision is to develop a contemporary, solutions focused HR service to support our staff and managers and to enhance the staff experience. We offer comprehensive support in HR Operations, HR Policies, HR Systems, Reward, Business Partnering, Learning & Development and Equality, Diversity & Inclusion.

About the role

We are looking to appoint a People Operations Manager to play a key role in overseeing and delivering a high quality, effective HR administration service to the college.

Reporting to the Assistant Director (People Operations, Data & Systems), the role holder will manage the workload of the Operations team to ensure all operational transactions are carried out in a timely manner. This includes the preparation and data input for the monthly payroll, ensuring that all staff are correctly paid in accordance with Goldsmiths and HM Revenue & Customs regulations and that all required records are maintained.

The role holder will be a subject expert for queries relating to recruitment, terms and conditions and pay queries, supporting the Operations team in their resolution, and coordinating with colleagues in Payroll as required.

Working closely with the People Systems & Data Manager, the broader People & Organisational Development Team, and colleagues in Finance/Payroll, the role holder will be expected to liaise with all staff across the college.

About the candidate

The ideal candidate will be an effective HR professional with a highly organised approach to HR administration and a strong track record of positively engaging with a wide range of stakeholders.

Demonstrable knowledge of UK ER legislation, practices and procedures and experience of payroll, systems and reporting are essential, as is the ability to deliver to tight deadlines and strong team working skills.

You should have a service minded and personable approach when coaching and supporting our staff and be able to develop meaningful professional relationships with people from across the College to understand each department’s purpose, qualities, challenges and ways of working.

Goldsmiths is currently operating on a hybrid-working model, and you will be expected to work on campus for two days a week.

Strictly no agencies