Job Description

Job Responsibilities

The following are the core responsibilities of the Prescription Clerk. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

· Process repeat prescription requests in accordance with practice protocol.

· Produce prescriptions for the GP to sign in an acceptable timeframe.

· Generate requests for medication on behalf of the patient for non-repeat items.

· Actively encourage patients to reconcile medications to facilitate monthly collections.

· Discuss with patients their requirements, encouraging patients to order only what they require.

· Act upon compliance issues, liaising with the appropriate clinicians

· Effectively liaise with external services i.e. district nurses to ensure medicaments are arranged for housebound patients.

· Input data into the patient’s healthcare records as necessary.

· Deal with all prescription related enquiries in a timely manner.

· Carry out system searches as requested.

· Liaise with external Pharmacy services and patients as necessary to resolve queries.

· Build good working relationships with local Pharmacies to help enable our prescription service.

· Check emails regularly and deal with them appropriately.

· Create ‘tasks’ and assist Clinicians in managing document workflow relating to prescriptions

· Highlight queries to the attention of the relevant clinicians.

· Support the Clinical Pharmacy Team as required.

· Support the Pharmacy Technician in reviewing and updating the practice prescribing policies.

Qualifications:

This role would be suitable for anyone who has had experience within dispensary in retail pharmacy. Experience is beneficial but training can be given to the suitable candidate.

Essential –

Qualifications

· Pharmacy Services or equivalent NVQ2 qualification

Technical

· Previous work as a Dispenser / Dispensing Assistant

Qualities and Attributes

· Reliable, trustworthy, and conscientious

· Polite & good mannered

· Smart, clean & well-presented appearance

· Enthusiastic and a self-starter

Skills and Abilities

· Excellent attention to detail

· Excellent customer service skills

· Excellent verbal and written communication skills

· Problem solving skills

· Ability to work without direct supervision

· Ability to manage time and workload

· Manage multiple tasks and conflicting demands

· Ability to work under pressure & maintain a professional / effective approach

· Ability to work as part of an integrated multi-skilled team

Special Job Requirements

· Ability to concentrate for prolonged periods of time

· Ability to deal with matters in a confidential manner

· Willingness to work additional hours to cover the holiday/sick leave of other staff

Desirable -

Qualities and Attributes

· Flexible approach to duties and working arrangements

· Able to pick up what is happening around you and be able to show a proactive approach to delivering an excellent support service

• Participate in audit where appropriate

The successful post holder will undertake standard DBS check and be subject to pre-employment checks

Job Type: Part-time
Part-time hours: 24 per week

Salary: £10.42 per hour

Benefits:

• Company events
• Company pension
• Free parking
• On-site parking
• Sick pay
• Store discount

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Crediton: reliably commute or plan to relocate before starting work (required)

Work Location: One location

Application deadline: 27/05/2023

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