Process Lead Job at Citi, London

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Job Description

The Workforce Solutions Process Lead will be part of the groundbreaking headcount forecasting, demand and capacity planning firm-wide implementation, contributing to and overseeing business requirements, process design, test plans, strategies and results, along with key business stakeholder partnerships and outcomes. The Workforce Solutions Process Lead is a Senior Vice President responsible for identifying key business transformation processes and implementing opportunities in coordination with key business stakeholders and project teams.

Responsibilities:

  • Identify potential strategic initiatives and business transformational opportunities, analyzing them to determine financial and strategic impact, prioritizing them and developing detailed implementation plans
  • Identify areas of focus to drive business optimization through insightful analysis (identification, sizing, execution & tracking)
  • Create/modify/manage presentations for business transformation initiatives being handled
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

  • Process Re-engineering, Business Transformation, Process Simplification , Re-Engineering
  • LEAN methodology advantageous
  • Advanced MS Excel and MS Powerpoint required
  • Program/Project Management Skills
  • Strong leadership skills with a proven ability to influence and motivate others, delivering positive outcomes in complex projects involving business stakeholders, consumer technology partners, and global and regional collaborators
  • Strong strategic thinking and organization skills
  • Ability to ruthlessly prioritize and possess a Bold , Curious and Determined approach while being a strong Team Player
  • Able to drive a challenger and catalyst focus during all interactions related to business transformation

Education:

  • Bachelor's degree or equivalent experience

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Job Family Group:

Business Strategy, Management & Administration

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Job Family:

Business Process Re-Engineering

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Time Type:

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

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