Job Description

Job Purpose

To ensure timely recruitment of high-quality caregivers with focused and effective strategies for engagement and retention.

To promote Home Instead as an employer of choice in the local community.

The Role

Recruitment

· Encourage and lead the development of networks in the local community and ensure regular community events planned throughout the year to promote Home Instead as an employer of choice.

· Lead all aspects of recruitment activity ensuring compliance with Franchise Standards and regulatory requirements through effectively management of the CAREGiver Experience team.

· Ensure recruitment strategies are in place, including creative recruitment campaigns, proactive sourcing of CAREGivers through various means and interesting, innovative, and timely content for social media.

· Ensure the accuracy and integrity of recruitment related information using the SmartRecruiters Applicant Tracking System (ATS) and all key players understand their responsibilities.

· Monitor ratio of CAREGivers to clients, building a robust talent bank and drive communication between the recruitment and scheduling team.

· Support the creation of a succession plan to support future business growth.

Recruitment of new CAREGivers

· Target +4 net CAREGivers recruited each month

· Post on Smart Recruiters to attract the right candidates

· Post on FB and social media to attract candidates

· Attend events in the community to attract candidates

· Network where appropriate to attract candidates

· Advertise in local magazines / display posters locally to attract candidates

· Manage ads and candidate applications through Smart Recruiters

· Respond to new candidate applications through the SR App which at times may be outside of usual office hours

· Call previous applicants and encourage them to pop in for a chat

· Invite new applicants in to meet and be flexible with timings if needed ie outside of usual office hours

· Complete ‘interview’ paper work when they pop in

· Ensure application form is completed correctly: 10 years of work history or signed to say not work for example, 2 professional references / 2 personal references

· Select candidates for induction

· Ensure Smart Recruiters system is up to date with candidate progress

· Attend the induction learning and development train the trainer so that you can deliver some module of CAREGiver induction

Live In Care

Support the Live in Care Coordinator to:

· Build a pool of Live in CAREGivers +2 net gain to the pool monthly

· Regular communication with the LIVE IN pool – via newsletters – updates on new packages starting

· Ensure we have a team ready to action within a weeks notice. ( Understanding their availability for placement)

CAREGiver Retention and Relations :

· Ensure we have a star caregiver / client team of the month which is recognised and appreciated

· Ensure CAREGivers great work is recognised on Social Media Platforms

· Organise the monthly CAREGiver drop in

· Organise the quarterly CAREGiver team meetings

· CAREGiver news letter and updates.

· Ensure CAREGiver birthday cards are sent and be aware of other events that may be important to them to ensure they feel appreciated

· Spend an hour a week – just calling round – just because to give ‘an hour of love’

Job Type: Full-time

Salary: £20,000.00-£25,000.00 per year

Benefits:

• Employee discount

Schedule:

• Monday to Friday
• Weekend availability

Supplemental pay types:

• Performance bonus

Licence/Certification:

• Driving Licence (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person

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