Social Media Executive

Hybrid/Remote (Approx 2 days per week at our Support Centre)

About our culture
The Works is such a welcoming place to… well… work! Our atmosphere is supportive, friendly and inclusive. A second home-from-home where you can be your best and authentic you.

We’ve built an environment that’s busy, always moving, and full of energy. Yet we still make space to share must-watch TV recommendations and our favourite page-turners!

It’s the perfect place for people who know how to roll their sleeves up, get creative, and put their passion and imagination to work. If you’re the kind of person who is as ’crafty’, ‘caring’ and ‘can-do’ as we are, then this is the kind of culture for you.

About the role

We’re looking for a Social Media Executive to join our Marketing team. We want to bring someone on board who’s passionate about all things social and will work proactively to think outside the box and learn about trends and new ideas.

Key Responsibilities

• Support the Organic Social Media Manager with the day-to-day management of social platforms, including briefing and producing content, primarily for Facebook and Instagram and occasionally other channels, such as TikTok, Twitter & Pinterest
• Monitor, track and select UGC from our customers across key social channels for approval and inclusion in the social plan and on emails.
• Monitor and engage in conversations with our customers across the relevant social channels.
• Ensure all social content is in line with brand guidelines and tone of voice.
• Monitor cultural trends for potential content opportunities on the relevant social media channels.
• Stay up to date with platform updates to ensure we’re always maximising the social channels' features and tools.
• Analyse and report on weekly social media performance across the key social channel, looking closely at the data and optimising best-performing content.
• Assist the Organic Social Media manager with campaign and event content plans.
• Sourcing samples for photoshoots and content filming
• Managing competition fulfilment to ensure winners are picked on time and receive their prizes efficiently.

Desired Experience

• 
  An understanding and passion for social media, you will be up to date with the latest platform updates and trends.
• High attention to detail.
• A creative mindset with the ability to resolve problems and pivot an idea to fit the changing landscape.
• Capable of working in a fast-paced environment
• Effective written and verbal communication, with the ability to write creative and relevant social media posts.
• Excellent time management with the ability to multitask.

Our PERKS really are ‘The Works’

• 25% Colleague Discount!

Plus, exclusive Double Discount days

• MyWorks

Exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more!

• Can-Do Academy

Instant access to further training and development to help you grow with us and develop your career

• Wagestream

Claim early access to 50% of your wages as you earn them

• Share Scheme

Become a shareholder and own your very own piece of The Works!

• 24/7 support for you and your family

Through our Employee Assistance Programme and Retail Trust Partnerships; Gain free counselling, will-writing

• Save As You Earn

Save directly from your salary

• Long Service Awards

Cash, gifts, or holiday rewards

• Recognition Awards

For outstanding service, customer feedback, excellent sales and more!

• + Loads more!

Holidays, Pension, Life assurance and optional charity giving

Our Purpose
To inspire reading, learning, creativity and play – making lives more fulfilled.

Our Values
We are Crafty | We are Caring | We are Can-do

A bit about The Works
We are working towards our ambition of becoming one of the most loved retailers in the UK and the go-to place for reading, learning, creativity and play. We believe in the importance of fun and fulfilment and taking time out to do the things you love.

With 525 stores nationwide and a strong multi-channel proposition, our mission is to offer a unique and enjoyable shopping experience, built on core principles of value, variety and quality.

We’re super proud to be certified as two star ‘Outstanding to work for’ via Best Companies for three years running and a Sunday Times 2020 Top 25 Best Big Companies to work for.