Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our '3Ps'.

We achieve this in two ways. First we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.

In Justice, we work with young people and adults in custody and in the community, providing a range of services including offender management and resettlement, mentoring, victim services, gangs work and youth justice. We believe that with effective support mechanisms and the correct interventions, we can change service user’s ideology, helping them desist from crime and reach their true potential.

This post presents an exciting opportunity to be an integral part of the delivery of a bespoke service in HMP Wandsworth providing support for Foreign National Offenders (FNOs).

This team provides a range of appropriate interventions to enable FNOs to engage with the regime, empowering them with practical skills to increase confidence and access purposeful activity.

As a Support Practitioner you will have experience and knowledge of prison estates and the processes and procedures within the prison environment. You will work across the spectrum of this delivery, holding a caseload and supporting prisoners via a range of interventions including one to one support and group work designed to improve social/communication skills, which will enhance relationships between participants helping to reduce self-isolation.

Engagement with the service will complement/consolidate skills introduced within ESOL courses providing an extension to learning outside of a typical educational environment.

The prisoners supported through this project will often be vulnerable and challenging and project workers will need to be resilient, skilled and flexible to ensure that we deliver a high-quality service.

This role will involve working in close partnership with prison, criminal justice, health, education and voluntary sector services to promote and deliver our services and achieve the required outputs and outcomes.

Working as part of an integral team alongside staff from Catch22’s existing footprint within the Prison cluster, the role will involve working collaboratively with the Resettlement & Group Offending teams.

Please see full Job Description here.

As a Practitioner for the Foreign National Service you will be engaging with FNOs, supporting them to make best use of their time in custody. This will be a great opportunity to be a positive influence for change and to work with a wide range of partners to address the barriers restricting FNOs engagement with the regime and therefore the opportunity to engage in meaningful intervention to address their risk of reoffending.

‘Good’ in this role will include:

• A confident professional who is responsive to pressure and change.
• Able to be adaptable, working in what can be a challenging environment whilst maintaining a motivational approach and achieving performance targets.
• Ability to build and manage relationships, share knowledge and skills to deliver shared goals.
• Working collaboratively with a variety of partnership organisations to deliver a great service to service users.
• Attention to detail particularly relating to performance and meeting of deadlines.
• Excellent communications skills with the ability to adapt messages to the audience receiving them and retain confidentiality at all times.
• Ability to complete timely performance and management reports as directed, collating information as agreed from all prison sites.

Essential Knowledge and Experience:

• Experience of working in a prison environment, or working within a complex and challenging environment with vulnerable individuals.
• Knowledge of some of the challenges faces by Foreign National Prisoners.
• Experience of safeguarding and risk management
• Experience of working with a high-risk client group presenting violent or challenging behavior.
• Experience of delivering activities and interventions for prisoners or challenging cohorts of learners / participants
• Basic knowledge of relevant legislation and policy relating to Foreign Nationals
• Problem solving techniques and decision-making practice – able to work effectively in a high pressured environment
• Ability to engage prisoners effectively
• Good understanding of agencies working within the following sectors; criminal justice, immigration, secure estate, social care, housing, health, ETE and voluntary sector and the relevant referral processes.

Essential Skills & Abilities:

• Ability to delivered strengths focussed work, highly skilled at building positive working relationships and evidencing empathy.
• Ability to organise own work routines and to work on own initiative to an agreed action plan.
• Ability to assess information quickly and make sound judgments
• Ability to handle sensitive and confidential issues with tact and diplomacy, whilst maintaining boundaries
• Ability to generate trust and credibility when working in a team and be reliable, approachable and discreet
• A commitment to valuing diversity and implementing equal opportunities and anti-discriminatory practice
• Extensive IT skills and use of databases

Please see full Job Description here.

Please see full Job Description here.

• Salary: £26,000
• Contract: 2 X positions available

1 Full-time, permanent, 1 part time (0.5 / 19 hrs), permanent.

• Timeline: We monitor applications as they come in and close the job to new applications when we have enough suitable candidates. We therefore strongly encourage you to apply as soon as you can.

Benefits:

• 28 days annual leave + bank holidays, rising to 33 days with service.
• Pension scheme with matching contributions of up to 4%
• Discounted shopping opportunities

This post is subject to an enhanced DBS check and MOJ prison vetting.

See the benefits of working for Catch22 here.

Unless otherwise stated, interviews will be arranged as suitable candidates are identified, so early application is strongly advised.

At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.

Within the Justice hub at Catch22 we are extremely proud of our strong focus and track record in developing our people. As of September 2022, 73% of our management group have progressed from frontline roles within Catch22, which allows us to offer progression opportunities for staff under the leadership of managers with frontline experience.