We have an amazing opportunity for you to work with one of our prestigious financial clients, Lloyds Banking Group. We are looking for a hardworking, motivated, and most importantly a caring person to join our contact centre team to support our customers.

Lloyds Banking Group is well known for putting their customers at the heart of everything they do, as well as their employees.

This is a great time to start your career with Lloyds Banking Group as there will be opportunity for temporary roles to become permanent.

• There's no need for any previous financial services experience - we'll provide all the training required across a comprehensive 6-week training programme.

Role: Customer Service Advisor - Pendeford
Location: Pendeford Business Park, Wolverhampton, WV9 5HA
Pay rate: £11.65 per hour
Contract: 6-month contract with the opportunity of extension and to become a permanent employee.
Hours: Full time, 35 hours per week, working 5 days out of 7
Start times are anytime between 7am to 7pm
(You must be fully flexible and able to work all shifts between these hours)
Opportunity for hybrid working after a 3-month period (work from home & in the office twice per month).

Job Description:
 You will be the first point of contact for all banking related queries.
 Managing inbound customer calls relating to banking accounts and products.
 Telephony and admin-based tasks.
 Building good relationships with customers and colleagues, that will exceed their expectations.
Skills:
 Excellent oral and written communication.
 Positive and approachable attitude with a continuous improvement mindset.
 Ability to empathise with customers to help resolve their queries.

Benefits:
 Fully paid training & excellent career development opportunities.
 Weekly pay and competitive pay rate/Overtime opportunities.
 Generous holidays with 28 days per year.

About our Pendeford site...

With a lively workplace that enjoys a community from all parts of society this site enjoys the following facilities:
 Free access to mental health and wellbeing platform.
 On-site parking with electric charging docks available, canteen and Starbucks.
 Rest areas with pool table, TVs, games consoles etc.
 On-site showers & changing facilities.
 Kitchenette areas on each floor equipped with fridges & microwaves.
 Good travel networks.

Lloyds Banking Group are dedicated to developing their employees and helping them progress in their careers through guidance from some of the most influential and experienced managers in the banking industry. So, if you are looking to grow and develop yourself within the financial world, then get in touch with us today or apply now!