Customer Service Representative Job at Hales Jobs, Bury St. Edmunds

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Job Description

Customer Service Advisor – outskirts of Bury St Edmunds – £10.42-£10.80 per hour – Temp to Perm

Our client based close to Bury St Edmunds is seeking a Customer Service Advisor to join their well-established team within an office environment. The successful candidate will be fully trained on how to assist customers via inbound calls, emails and follow up support calls. You’ll be working in a busy but friendly and supportive environment:

Our client is keen to find a candidate who shows a passion and goes above and beyond to ensure customer experience is of the highest standard.

The working hours for this role are Monday to Friday 08:30-17:00.

Driving/own transport is essential due to the office location.

Daily Duties

  • Working within a team
  • Responding to customer emails
  • Answering telephone calls and helping with queries
  • Work within a team to ensure the workload is prioritised
  • Inputting data into bespoke software systems
  • Ensuring customer are updated throughout the process

Person Specification

  • Confident in using Word, general IT, and emails
  • Professional telephone manner
  • Strong IT skills
  • Good communication skills

Why work with Hales?

  • Weekly Pay
  • Holiday entitlement
  • 24/7 support
  • Travel scheme
  • Rewards

If you are interested in this role, please apply with an up to date CV, or for more information please call Olivia on 01284 767979

Job Information

Job Reference: J36744_1683897643
Salary: £10.42 - £10.80 per hour + FREE PARKING
Salary From: £10.42
Salary To: £10.80
Job Industries: Call Centre and Customer Service
Job Locations: Bury St Edmunds, Suffolk
Job Types: Permanent

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