Job Description

Minerva Labs Ltd are the manufacturers and marketers of Gold Collagen, presently sold in 45 countries worldwide. Our mission is to provide the world with the best in skincare innovation.

The SUNDAY TIMES awarded Minerva 24th placement in their top "100 fastest growing British Company - International Sales" league 2018, Minerva Labs is offering this Brand Ambassador job opportunity in London.

Let’s face it, there’s nothing quite like finding a place to work that’s filled with passion, opportunities to grow and lots fabulously talented people. Here at MINERVA, we’ve got all of that and a whole lot more.

Whatever your aspirations in life, however far you want to go, if you love what you do and are as committed as we are to being the very best you can be, then join us.

If you share our values and sense of beauty, are full of personality and want to build your career with one of the fastest-growing premium beauty brands in the world, join MINERVA today. We’ll help you to grow, develop and progress in an environment that really is second to none.

As one of our GOLD COLLAGEN Brand Ambassador, you will be based in London stores, your main responsibilities will be to promote GOLD COLLAGEN® in-store at events while increasing sales and educating customers on GOLD COLLAGEN®.

Full time, London-based self-employed positions available.

A full time BA could earn up to £2000 + per month (uncapped depending on the sales + the additional incentive).

Commission: Sales incentive compensation plan to reward sales achievements depending on individual performance.

Job Description - Roles and Responsibilities

The Beauty Ambassador represents the image, products, and culture of the company to the customer. Their primary responsibility is customer service, education, and sales, achieved through exceptional customer engagement and communication skills, product knowledge and artistic abilities. The interaction with the customer is intended to be something like a consultation.

Beauty Ambassador shall be driven by sharing their knowledge and passion for GOLD COLLAGEN brand and its innovative approach to beauty.

Responsibilities and Duties Roles, Responsibilities and main objectives

Support GOLD COLLAGEN brand and drive sales in Retail Shop.

The main objectives shall be:

• Offer a consultative, genuine and friendly experience to all our customers and inform them of available GOLD COLLAGEN products/benefits and philosophies
• To interact as much as possible with consumers visiting the shops. Smiling. Offering samples or tasting sessions, educating consumers about the product benefits in accordance with GOLD COLLAGEN procedure
• Impeccable presentation, looking professional (for illustration the same level which would be expected of a British Airways flight attendant) well-groomed, well-styled, in accordance with the GOLD COLLAGEN brand values of natural beauty
• Smile and provide welcoming, personal, professional service to all customers at all times
• Influence customers to buy GOLD COLLAGEN products
• Demonstrate effective communication skills, listen to the customer, ask questions, investigate preferences and make the experience interactive
• Seek opportunities to make an emotional connection with the customer and ensure they have an exceptional experience
• Where appropriate perform collagen measurement or skin tests according to GOLD COLLAGEN procedures
• Obtain customer data for MINERVA's customer database
• Actively participate in store thematic days, events and new product launches
• Actively participate in MINERVA's training sessions
• Actively participate in cleaning displayer units, tools and testers throughout the day, and more thoroughly at night to prepare for next day's business
• Be responsible for booking demos and collagen measurements and skin tests
• Assist daily replenishment, maintain appropriate levels throughout the day and assist with in-store inventory counts
• Communicate low on stock and out of stocks to the Retail Manager

In addition to the objectives listed above from time to time, the Company may request at its own discretion the engagement of the Beauty Ambassador on additional objectives, initiatives or priorities.

Qualifications and Skills

REQUIREMENTS

Expected attitude

• Impeccable presentation, looking professional (for illustration the same level which would be expected of a British Airways flight attendant) with hair clean, well-styled, nail in order and natural makeup all in accordance with GOLD COLLAGEN grooming and image standards, values and dress code
• Develop good working relationships with the store manager
• Be able to act with integrity and professionalism to ensure that all business is conducted without bias or prejudice. Adhere to store security, health and safety and dress code procedures
• Be able to manoeuvre around sales floor and stock rooms, work with extra care needed when dealing with luxury products or merchandising and able to lift, push and pull up to 50 lbs.
• Effective planning, organisation, time management, problem-solving and "can-do" / positive attitude and excellent interpersonal skills
• Be able to stand for up to 8 hours
• Be able to travel to stores 100% of the working time
• Be able to work a flexible schedule to meet the needs of the Retail shop's flexible schedule to include weekends, evenings and holidays.

Key Performance Metrics:

1. Daily product sales

2. Level of engagement with customers

3. Adherence to GOLD COLLAGEN image, values and philosophy

4. Feedback from store managers

5. Customer database/data collection

6. Adherence to schedules and rotas

BENEFITS

• Full time, London only based positions available.
• A full time BA could earn up to £2000 + per month (uncapped depending on the sales + the additional incentive).

• Commission: Sales incentive compensation plan to reward sales achievements depending on individual performance.
• If you’re successful, you will work for a business which recognises that amazing people are the key to driving our business forward and fulfil our vision of being the world’s leading liquid beauty supplement. We are a fast-paced business where no two days are the same, so you will need to be adaptable; but we will reward your hard work, commitment, and loyalty with a fantastic incentive package and very real opportunities for progression.

Job Types: Full-time, Permanent, Freelance

Salary: Up to £2,000.00 per month

Benefits:

• Company events
• Company pension
• Flexitime
• Profit sharing
• Referral programme
• Sick pay
• Store discount

Schedule:

• Day shift
• Flexitime

Supplemental pay types:

• Bonus scheme
• Commission pay
• Loyalty bonus
• Performance bonus
• Quarterly bonus
• Signing bonus
• Tips
• Yearly bonus

Ability to commute/relocate:

• London: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

• In 1-2 sentences, please describe how your previous experience is relevant to this role? Why are you a good fit for this job?
• What about this role excites you and made you want to apply? Please describe your interest in working with us.
• Please state your current remuneration package and your remuneration expectation for this job

Experience:

• Freelance: 1 year (preferred)
• BEAUTY/ SKIN CARE/ FOOD SUPPLEMENT INDUSTRY: 1 year (preferred)
• BRAND AMBASSADOR/ SALES ASSISTANT IN BOOTS STORES: 1 year (preferred)
• CUSTOMER SERVICE: 1 year (preferred)
• SALES MERCHANDISING: 1 year (preferred)

Work authorisation:

• United Kingdom (required)

Work Location: In person

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