“The world is yours with Meliá”

Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family.

It means knowing that you have started one of the most exciting journeys of your life, a journey in which inspiration will always accompany you. Do you dare to be the owner of your professional career in an inspiring world? ??

MAIN JOB PURPOSE:

Responsible for new business development of Meetings Incentives Conferences and Events through a defined set of Accounts as well as the account management of existing MICE accounts for the 3 London Hotels of Melia White House, Melia London Kensington and ME London.

DUTIES AND RESPONSIBILITIES:

Supports in the implementation of the MICE sales strategy for hotels under their responsibility to meet the objectives defined in the Business Plan for each hotel

BUDGET

• Supports the Associate Director of Sales in the preparation of quantifiable and qualitative targets and responsible for the success of these targets within the MICE Segment.
• Responsible for achieving the budget for the MICE segment both in terms of rooms (number of room nights and room revenue), event room rental and F&B sales associated with groups.

HOTEL BUSINESS PLAN

• Participate in budget preparation for the MICE segment and the Annual Business Plan of hotels in the sales area
• Achieve and/or exceed the annual budget approved in the Business Plan (MICE segment) for the Cluster hotels in terms of room sales and ARR through an increase in the number of accounts/events and in the sales of event rooms, banquets, audio services and other revenues related to MICE

BUSINESS REVIEW

• Supports Head of Groups and Events with weekly projections (Business Review) and reforecasts (room nights and room revenue) for the MICE segment in hotels under their responsibility.
• Prepare standard reports on group demand, key wins and proactivity for hotels in the area and send them to the Area DOS, Area Revenue, OC Directors and GMs of decentralized hotels

Proactive

• Account Manage MICE Agencies relevant to London Market through proactive activity including Fam Trips, roadshows, lunch and learns and appointments.
• Analyze the requests received and the percentage conversion, and define new actions to attract more business based on the results and a market analysis.
• Update, manage and control the database to ensure that the available information in the FOCUS System is as up-to-date as possible.
• Support in re-solicitation of previous MICE business into all 3 Hotels.
• Participate in Sales Blitz’s or Global MICE Activity including promoting offers to drive MICE enquiry and conversion levels.

PRICING

• Participate in the MICE pricing strategy for each hotel together with Area Revenue Management, holding regular meetings to update prices and sales conditions

COMMUNICATION

• Maintain fluid and appropriate communication with the Group Sales and Operations team in each hotel
• Engage with GSO and Melia MICE colleagues globally

DIGITALISATION

• Ensures all MICE platforms are fully up to date in conjunction with Head of Groups & Events

SITE INSPECTION

• Encourage site inspections for the groups pertaining to their accounts.
• Attend those site inspections that require their presence due to the value of the group or the customer profile. Report to the Area Director of Sales any inspections in which they should also take part and assess the appropriateness of attendance by the Sales or Operations Directors.

Our Benefits Package Includes:

• 
  Competitive Salary
• Holidays: 29 days paid holidays per year, inclusive 8 bank and public holidays
• Contributory pension scheme and Life Assurance
• Discounted dental and health cover with HSF
• Travel & Food discounts: excellent employee special rates in Melia Hotels worldwide for our team members, their friends & families while travelling and staying in our hotels including F&B discount (subject to individual outlets)
• Personal Development: programs designed to support your career right from the start, with unlimited access to online learning platform
• Career growth: fantastic opportunity to progress and access to a network of over 350 hotels across the world (subject to local right to work rules)
• High street discounts: with Perks at Work

The successful candidate must already have eligibility to work in the UK

At Meliá we are all VIP ?

Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want.

Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, VIP people.

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of disability, race, religion, age, or any other basis protected under federal, state, or local laws. We believe that diversity and inclusion among our teammates are critical to our success as a global company.

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