Product Service Manager Job at Citi, London

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Job Description

The Cloud Product Manager is responsible for defining product strategy – capabilities, service lifecycle, and new feature and product roadmap for each functional pillar of the Cloud program. The Cloud Product Manager will be instrumental in managing all products from design to implementation to ongoing performance monitoring according to business need, and ensure that Citi makes appropriate strategic choices in onboarding, managing and exiting of vendors from the product portfolio. The role requires a talented technologist with experience delivering quality technology products/services in a high growth environment where priorities shift rapidly.

Responsibilities:

  • Engage with cross-functional teams to identify constraints, dependencies, risks/issues, and to deliver software features
  • Participate in all activities required to bring the product to market
  • Work closely with the team leads to maintain full visibility of multiple projects, ensuring resource gaps are addressed efficiently
  • Work with teams to set milestones, communicate project statuses, and identify/address potential roadblocks
  • Manage communication across cross-functional teams to ensure the smooth progress and information flow
  • Communicate effectively to an organization of hundreds of engineers, and present progress to Sr. management, escalating as needed

Basic Qualifications:

  • Bachelor’s Degree in a technical field or equivalent experience
  • 6+ years’ experience in a Product Manager role
  • Experience in using and/or delivering cloud services
  • Understand product requirements, technical challenges, business needs, and develop a detailed roadmap and schedule based on those needs
  • Utilize knowledge of how technology integrates within Citi and of direct competitors products and services
  • Understand technology standards and implement accordingly across the globe
  • Familiarity with devops and SRE practices
  • Experience with modern SDLC tools, branching strategies, and ability to develop and enforce CI/CD practices
  • Experience in modern microservices architectures and deployments
  • Experience working in a distributed, cloud-based environment using Azure/AWS/GCP (Docker/Kubernetes)
  • Experience with cloud infrastructure and data services (compute, storage, networking and others)
  • Familiarity with devops and SRE practices
  • Experience with modern SDLC tools, branching strategies, and ability to develop and enforce CI/CD practices
  • Familiarity with Domain Driven Design and Event Driven Architectures
  • Knowledge of front-end stack, best practices, frameworks and overall architecture
  • Knowledge of front-end stack, best practices, frameworks and overall architecture
  • Ability to excel in a global, cross-functional environment with competing priorities
  • Strong verbal, written, and data presentation skills, including an ability to effectively communicate with both business and technical teams
  • Ability to succeed in a fast-paced, innovative, and rapidly evolving industry and business organizations
  • Strong analytical skills
  • Strong collaboration and interpersonal skills

Preferred Qualifications:

  • Experience as an AWS Solutions Architect, Cloud Security Certification, and/or OpenStack Administrator Certification a plus. (Other cloud-related certification also a plus.)
  • Ability to work with a constantly evolving product roadmap, utilizing and defining systems and processes to support the strategic initiative
  • Experience working within any design framework
  • Developer level operations proficiency — knowledge of networking, familiarity with load balancers, hypervisors, CDNs, etc
  • Experience with TDD and automated UI testing frameworks

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Job Family Group:

Technology

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Job Family:

Systems & Engineering

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Time Type:

Full time

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

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