Administrator Job at networx, Birmingham

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Job Description

Administrator
Location: Marston Green
Salary: Competitive
Contract Type: Permanent

Closing Date: Tuesday 06 June 2023
Duties & Responsibilities:

  • Audio typing of reports, file notes and emails
  • Adding and labelling post/emails on the relevant systems
  • Opening/scanning incoming post for various offices
  • Dealing with Compensation Recovery Unit tasks during the life of the claim
  • Sending files internally and externally
  • Preparing files for audits as and when required
  • Answering telephone calls and dealing with general enquiries
  • Other tasks to support the business plan as and when necessary to ensure company business objectives are met

Skills & Experience:

  • Previous experience of working in an administration role is preferable
  • Able to communicate effectively – both written and verbally
  • Familiarity with standard office packages such as Outlook, Word and Excel
  • Demonstrate a high level of accuracy in data input and attention to detail
  • Is proactive and resilient, seeking to get things done and at the same time deal with a variety of tasks
  • Provides solutions rather than problems – shows initiative
  • Work to deadlines to achieve client service level agreements in a changing and demanding environment
  • Able to demonstrate effective management of time and resources
  • Able to identify when guidance is required from other team members on decision making
  • Can demonstrate evidence of being an effective team member, interacting positively with colleagues, communicating effectively with a diverse group of people
  • Willingness to be closely supervised, when necessary, to ensure accuracy and compliance with varied client processes
  • Able to demonstrate effective customer service skills, actively seeking and responding to feedback

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