The Company

We are proud to be part of the Independent Builders Merchant Group (IBMG), the largest independent merchant in the South of England, operating through five core divisions (Builders Merchants, Timber, Plumbing & Heating, Roofing and Electrical), primarily serving trade customers with an extensive range of products. Our combined group serves our customer base through 172 branches extending from Penzance to Margate, with revenues in excess of £650 million and employs over 2,200+ colleagues.

The Role

We are looking for an Internal Sales Coordinator for our Halesowen branch. Based within the sales team, you will become an integral part of a busy branch. Dealing with sales enquiries on a face to face and over the telephone basis.

You will represent the branch and assist with the growth of the business working as a team to exceed sales targets. You will ensure that the needs of the customers are dealt with quickly and efficiently whilst providing a service that ensures that customers return on a regular basis.

The Requirements

The ability to build and maintain relationships with different types of customer.

Comfortable operating a computer based sales processing system (full training will be given)

Good telephone manner.

Friendly, articulate, customer focused.

The successful candidate must be proactive in their approach towards sales and a good communicator.

The Hours

Week 1: Monday to Friday 07:00 to 16:00

Week 2: Monday to Friday 07:00 to 16:00 & alternate Saturdays 07:00 to 11:00

The Rewards

Joining us means joining the leading and largest Independent Builders’ Merchant in the South of England. We provide training, support, and opportunities for career progression through our commitment to creating a great work environment where you’re encouraged to be and do your best.

You’ll be joining a friendly and welcoming team. We offer an excellent benefits package which includes a competitive salary, pension, bonus scheme, employee assistance programme, perks membership and staff discount.